Every day, I encounter a product, a system, or an idea that just doesn't "scale up".
I've seen this most often in the IT systems that I manage, or that I have to use as a customer. I've seen this in short-sighted "solutions" that only attempt to solve an immediate problem, or don't consider 2nd and 3rd order effects.
I've seen this in selfish and short-sighted people who only want to solve a problem for themselves, or their friends, without considering the problems this will cause for everyone else.
Anyone can change one lightbulb. What happens when you need to change one thousand?
(Almost) anyone can handle a single computer, but how do you manage thousands?
Anyone can provide good customer service, if you only have a few customers. How about when you have millions?
Anyone can help save a single person, but how do you save millions ?
Thursday, March 25, 2010
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